Table 3

Importance of characteristics of asthma service

FeatureVery importantQuite importantNot very importantMissing
WC, % (n)RL, % (n)WC, % (n)RL, % (n)WC, % (n)RL, % (n)WC, % (n)RL, % (n)
WC=Whipps Cross Hospital; RL=Royal London Homoeopathic Hospital.
Choose the course of treatment which is best for you53% (38)80% (56)32% (23)16% (11)12% (9)1% (1)3% (2)3% (2)
Doctor listens and discusses treatment options96% (69)96% (67)4%(3)3% (2)1% (1)
Side effects of treatment are minimal81% (58)93% (65)19% (14)4% (3)3% (2)
You see the same doctor at each visit67% (48)66% (46)32% (23)29% (20)1% (1)4% (3)1% (1)
Information about asthma and the treatment you receive81% (58)71% (50)16% (12)23% (16)3% (2)3% (2)3% (2)
Doctor treats you as a whole person78% (56)93% (65)22% (16)4% (3)3% (2)
Confidence in the doctor's skills and ability92% (66)93% (65)8% (6)4% (3)3% (2)
The place of consultation is near to the patient's home47% (34)23% (16)31% (22)53% (37)22% (16)21% (15)3% (2)
Costs to the patient are minimal42% (30)46% (32)26% (19)31% (22)29% (21)19% (13)3% (2)4% (3)